Effective Date: September 23, 2025
Your privacy is important to us. This Privacy Policy explains how ICA Agency Alliance, Inc. ("ICA," "we," "us," or "our") collects, uses, and protects your information when you visit our website, www.ICAAgencyAlliance.com, or interact with our services.
By using the ICA website, you agree to the practices described in this policy.
Information We Collect
We only collect information you voluntarily provide to us. This may include:
- Contact Information: First and last name, mailing address, email address, and phone numbers.
- Account Information: Any information you provide when you register for an account or sign up for our services.
- Payment Information: If you make a purchase, we collect your credit card or other payment information to process your transaction.
How We Use Your Information
We use the information we collect to provide and improve the services you have requested. We also use your data to enhance your experience with us and will not resell your personal information.
Specifically, we use your information to:
- Communicate with you about the services or products you have requested.
- Inform you about other products and services available from ICA and our affiliates.
- Process and fulfill transactions you initiate.
- Respond to your requests and provide customer support.
- Enhance your experience and connect with you on a deeper level. We use collected data to personalize our communications and provide content and offers that are relevant to your interests and needs.
How We Share Your Information
We do not sell, rent, or lease our customer lists to third parties.
We may share your data with trusted partners who assist us in operating our business and providing services to you. These partners may perform tasks such as:
- Processing payments.
- Sending emails or postal mail.
- Providing customer support.
- Arranging for deliveries.
- Performing statistical analysis.
These third parties are strictly prohibited from using your personal information for any purpose other than providing these services on our behalf and are required to maintain the confidentiality of your information.
We may also disclose your personal information if required by law or if we believe it's necessary to:
- Comply with legal obligations.
- Protect our rights or property.
- Protect the personal safety of our users or the public.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your computer hardware and software. This data helps us maintain the quality of our service and provide general statistics about website usage. This information may include your IP address, browser type, domain names, and access times.
Use of Cookies
Our website uses "cookies" to enhance your online experience. A cookie is a small text file placed on your hard disk by a web page server. Cookies help us recall your specific information on subsequent visits, which saves you time. For example, if you register for an account, a cookie helps us remember your details so you don't have to re-enter them.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, if you choose to decline cookies, you may not be able to fully experience all the interactive features of our website and services.
External Links
Our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of those other sites. We encourage you to read the privacy statements of any external site that collects personally identifiable information.
Security of Your Personal Information
We take the security of your information seriously. We use measures like the Secure Sockets Layer (SSL) protocol to protect personal data (such as credit card numbers) when it is transmitted to other websites.
While we work hard to protect your information, no data transmission over the internet or wireless network can be guaranteed to be 100% secure. You acknowledge that there are inherent security and privacy limitations to the internet that are beyond our control.
Your Right to Deletion
You have the right to request the deletion of your personal information from our records. To submit a verifiable request, please contact us using the information below.
Please note that we may not be able to fulfill every request if the information is necessary to:
- Complete a transaction or provide a service you requested.
- Detect and protect against malicious or fraudulent activity.
- Comply with a legal obligation.
- Use the information internally in a lawful manner compatible with the context in which you provided it.
Children Under Thirteen
We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, we may contact you via email with announcements, promotional offers, alerts, and surveys. To improve our services, we may be notified when you open an email from ICA or click on a link within it.
If you no longer wish to receive marketing or promotional emails from us, you can opt out at any time by clicking the "UNSUBSCRIBE" button in the email.
Changes to This Statement
We may update this Privacy Policy periodically. We will notify you of any significant changes by sending a notice to the primary email address you have provided, placing a prominent notice on our website, or updating the effective date at the top of this policy. Your continued use of the website after such changes will confirm your acceptance of the new policy.
Contact Information
We welcome your questions or comments about this Privacy Policy. Please contact us at:
ICA Agency Alliance, Inc. 2055 Anglo Dr Ste 200 Colorado Springs, Colorado 80918
Email: service@icainsurance.com Phone: 888-227-1910
Microsoft Clarity
"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."
