Testimonials

Kyle L. Wolf

I just wanted to pass along my recent experience with Jonathan Thiel. He’s been wonderful to work with and is always willing to take the time to explain the policy coverages, which is very helpful for someone like me who is very new to commercial insurance. He definitely knows his stuff!

And as always, Jason Gallob is a rockstar with personal lines. Thanks again for your role in keeping ICA such a wonderful resource for ISMs!

Linda Toste

I really liked the commercial 101 class and thought that it was both great for any type of agent or employee whether you were new to the field of insurance or had been in the industry for years. Barbara was very outgoing and enthusiastic when she taught the class and gave “real life “ examples and how they can relate to what we were learning about. I recommend this class for everyone.

Denise Laine

Having been an agent for the past 10 years, I didn’t realize how much knowledge I could gain from this course (Commercial Lines Training). But Justine taught me so much about Cyber Liability, Work Comp and the Acord Forms that I was dreading using. All of this will be a piece of cake to complete thanks to Justine. I would recommend this class to new agents as well as seasoned agents. A+++

Manny Aguilar

Justine and the team over at ICA are amazing individuals who really focus on getting the important details of every lesson across. The knowledge gained from Commerical Lines 101 has helped me feel more confident when approaching a potential client. I would def recommend this class to any newbies in the commercial insurance world!

Jason Anderson

I have been in multiple sales positions throughout my life. And I have also had many different sales classes and courses throughout my career. When our agency chose to start offering P&C products we initially fell into the trap that many other agents fall into… we were attempting to sell on price alone, not bringing value to the conversation, and did not have a solidified sales/marketing plan in place for our personal and commercial lines. The sales/marketing class that we participated through ICA was one of the most thorough and insightful classes that I have been able to be a part of. We were able to define strengths and weaknesses in our processes. We now have a much clearer picture on the direction we can head and more importantly how to best serve our clients through value and not price alone. I believe that this course is paramount for every producer, agency owner, or even CSR no matter their experience level!

Michael F. Klein

I wanted to personally congratulate and thank you for a very successful 2017 with Travelers Personal Insurance. Your agency was among a select few of our best performing partners. In a year that presented many challenges-auto profit losses, weather losses and natural disasters -we truly appreciate your support and collaboration.

Your success in the face of these challenges is a testament to your ability to serve as a trusted advisor to your clients. That is never more valuable than when something goes wrong. Knowing you are there to support your clients if and when they need you most is vital to our business and to yours. Thank you for all you do for them and for us each and every day.

We value your continued partnership and we look forward to building on that success with you in 2018.
Thank you for your business.

Beto Rael

Things have been great since I joined ICA. I have really enjoyed the training program, as Barbara and Candi have been with me just about every step of the way training me to be a commercial professional. Since joining my commercial book of business has grown to just over $600k (I moved to ICA with a total of $300k both personal and commercial mainly personal). They are awesome! And of course Charlene and Tim have always been there to help along with the ladies in AccessPlus. Anyway, I’m just saying I’m still very happy with joining ICA.

My agency is growing. After four attempts, I have finally found a CSR/Producer that works. He is currently averaging $40k per month in NB. Today I have my first Spanish speaking producer starting, which is exciting. We have great companies for personal lines with Travelers, and Safeco holding the bulk of our personal book. However, currently do not have any commercial appointment other than BTIS. My goal for next year is to open commercial appointments. This would be awesome.

Derek Galli

I am always impressed with Sharon Sawyer, and her ability to help our agency grow. When we had an issue where we have needed help to grow our agency, Sharon listens and comes up with very helpful insights that are taken to heart and implemented. We sense that she cares about us and our agency, and is invested and dedicated as we are to the success of our business. Sharon has become a friend through our interactions, whose advice is taken with great appreciation.

Jami Siegfried

As I approach my 1 year anniversary, I can’t help but be so incredibly thankful for ICA and your team. My best year at Farmers, I believe I wrote $ l 77K in New Business Premium.
I will surpass $400K this year, it’s just unbelievable!

Anyway, as I sit here being super thankful. I just wanted to let you know how much I appreciate and am thankful for this change of course in my career.

Ryan Moreland

Coming from the exclusive/captive agent side, my focus was always on personal lines with very limited commercial exposure. The training provided by Candace at ICA was a huge benefit to me. Now I have the knowledge and confidence needed to quote any commercial business that comes my way, and I know if I get stuck the entire team at ICA is there to help me out. It’s great coming across commercial leads knowing I will have a market for them instead of turning business away that didn’t fit my captive carrier’s appetite. The commercial training program is long, but there’s lots of information to take in. The training offered by ICA was exactly what I needed to grow my knowledge of commercial insurance, and it has already helped my business grow.

William Hoang

I participated in the ICA P&C training for both personal and commercial as an opportunity to refresh many CE classes I’ve taken before. However, it was a surprise since the training was much better and beyond everything I’ve learned. The educational contents (with personal coaching) are very organized, informational, practical and easy to understand, I will definitely use them as my future reference for our agency.

Alex Lopez @ Liberty Mutual

It was great seeing you and the team last week at the ICA event! Per usual, you guys put together an amazing meeting!

Craig Gibson @ Legacy

I want to say a big THANK YOU for allowing me the opportunity to attend your fantastic SIAA/ICA meeting. We had I believe 6 new ICA members who we wish to appoint and several agencies that I plan on reinstating in the new future. From a business standpoint – your meeting was a success for Legacy. Thank you for the drinks, dinner, breakfast, lunch and the greatest magician/comedian that I have seen. He was a 10 star, not a 5 star, in my book. WOW! Is all I can say.

Phil, your business slides, and discussion was informative as was Barb, and Tim’s. I am extremely impressed with your whole organization. I really like the education and training piece Barb is putting together. This truly is the foundation for growing a strong (er) organization. IT marketing is also huge going forward.

Again, I thank everyone for a great and informative meeting.

Gary Schemmerling @ Travelers commercial

It really seemed like everyone had positive attitudes and a desire to grow together. Thank you for letting me be a part of your meeting!

Hang Le

Thank you for all of your help and support. It was an awesome event, I got to meet so many successful people. It was an eyes opener for me as an immigrant and have the opportunity to become a business owner.

Safeco rep, Jamie Bricco

All thanks goes to you for putting together a fantastic meeting. We really appreciated the opportunity to be in front of so many of your ISMs. It was an especially good meeting this year, and we really feel a strong partnership not only with ICA but with your agents as well. Looking forward to a great 2nd half to 2018 with you!