Staff

Agent Recruiters

Sharon Sawyer

Vice President
Recruiter, Colorado

I am the Vice President of ICA Agency Alliance, Inc. as well as the Recruiter for Colorado. I have been in the insurance industry since I was 8 years old; my mom was an agent. My experience spans from being a captive agent,

independent agency owner, as well as upper management for a large carrier. When I am not recruiting, I enjoy my husband, Harley riding and try to golf as much as we can. We have two sons, and our granddaughter just turned 12. I am an animal lover and currently own 2 small fur babies that are 15 and 14 years old. We love them and have had them since they were puppies.

Eve Hsiang

Director of Business Development, California

I have been in the insurance business for 12 years; I started off as a life insurance agent. I was doing well as an agent, so the company I worked with decided to send me to management training. 6 years ago I got hired as the District Recruiting Manager

for Farmers to recruit P&C agent. Then I got offered a position at AIG as Recruiting Director of the bay area, California. I started my career with ICA in 2017; I am proud to represent national’s largest cluster group SIAA. Now having both P&C / life licenses and practice on my own during my spare time, I understand the challenges that agents are going through when they build their book of business. And I enjoy being a recruiter for my company as we truly offer the opportunity for agents to become independent.

Agents never have to push business away due to lack of market access or lack of proper underwriting training. Because with ICA, we provide well-established training on personal, commercial and complex account training. This year we are starting to offer a customized business website for our member agents for FREE.

During my spare time, I like to do hot yoga, hiking with my friends, catching the latest movies or trying the newest restaurant in the area. Milk tea with boba is one of my favorite beverages which now is popular around the world, and it came from my homeland, Taiwan. I moved to San Francisco when I was 13. Growing up in both eastern and western culture had helped me to be diversified and allowing me to speak, read and write both languages of English and Chinese fluently. I love living in such a liberal place where we respect each other’s differences and build this country together as a team.

James Matthews

Director of Business Development, California

I have over 25 years experience in the insurance industry performing sales, marketing, training and assisting agents in growing their businesses. I enjoy traveling, golf, museums, great food and reading. I have one son working in technology

in Silicon Valley and a daughter finishing her senior year in college at San Jose State University. I look forward to assisting our ICA/SIAA Agents in getting on board and being successful in their agencies.

Agency Underwriting

Susan Chavarry

Access Plus
Supervisor

I have been in the insurance industry for many years. I had my own Insurance Agency for a while, but my primary goal has always been to help others and I love options.

I felt that a better way to serve would be to join a fantastic company that has numerous carriers to be able to offer everyone additional options, too. When I am not being a workaholic, you will find me hiking with my grandkids. We love our Colorado Mountains and brilliant blue skies.

Violet Kasa

Commercial Lines
Underwriter

I have over 14 years of professional experience in the insurance industry. My focus is underwriting commercial insurance risks for independent agencies, to grow a profitable book of business.

When I’m not working, I love to be outdoors: hiking, paddle-boarding, fishing, volley-ball, and gardening. Happily married for over 34 yrs; raised 5 children; and now enjoying 7 grandchildren.

Jim Pope

Commercial Lines
Underwriter

Hi! I'm Jim, a life long insurance nerd. I have a degree in risk management and insurance with experience in both corporate and agency development.

Monica Lester

Assistant Account
Manager

I am a Colorado Springs native married with three boys and a wacky blue heeler named Dex. I have been in the insurance industry for over 18 years.

I love being in insurance because I enjoy protecting individuals and businesses from unexpected downfalls. In my spare time, I enjoy traveling, making green chili and other tasty Mexican dishes, and spending time with family and friends.

Jason Gallob

Personal Lines
Underwriter

As a Colorado native, I am an outdoors man. When I'm not spending time outdoors or with family, I'm working with insurance and have been for over 7 years.

Tisha Richardson

Personal Lines
Underwriter

I am a Texas native and have been in the insurance industry for over 5 years. My family relocated to Colorado a year and a half ago

and I have loved every minute of it. I enjoy anything outdoors with my husband and two kids and of course, I am a Dallas Cowboys fan.

Insurance Education

Barbara Ruppert

Member Training
Manager

I joined ICA Agency Alliance in 2011 as a commercial lines access plus underwriter. In 2014 I created and started the ICA Agency Alliance Education

and Training Department. I have over 35 years experience in the insurance industry, and when not working, I enjoy home remodeling, cooking, reading, and gardening. My husband and I live in Colorado Springs, CO.

Candi Hladek

Commercial Lines
Training

I have been in the insurance industry for 13 years and specialize in all aspects of commercial lines. When I'm not working I enjoy spending time hiking, cooking and reading.

Erin Savage

Personal Lines
Training

I have been in the industry for 10 years, and completed my insurance licensure 5 years ago. I have a degree in Education from Metro State University, and have been teaching

and training for 12 years. I moved to Colorado Springs in 2013 where I met my husband. We have 4 children together, and in our spare time we enjoy being outside and going to different sporting events.

Holly Mabry

Commercial/Personal
Lines Training

I’ve been in the insurance industry for over 20 years in underwriting and retail agency environments. In my free time I enjoy reading, traveling and spending time with my husband and daughter.

Corporate Office

Phillip Fox

President

As President of Insurance Centers of America, Inc. and its subsidiary company ICA Agency Alliance, Inc. it has been a pleasure to work with the customers, staff and agents associated with our organization. Without the trust and support of our customers ICA would not be the success we have enjoyed for last 40 years

in our marketing states of Colorado and California. I would like to personally thank those long time loyal and new customers for allowing ICA to be their insurance representative.

My insurance career started in the late 1970’s first as an insurance agent and then, shortly after word, owner of Insurance Centers. I was joined in the ownership of the company by the long time, yet very young, employee Tammy Beaudette who actually started with the company shortly before I bought the insurance agency. Together we have owned, managed and operated Insurance Centers for one very long time, thanks again to our customers, staff and agents.

The breadth and depth of ICA has changed dramatically though the years from a very small local independent insurance agency in Colorado Springs to a multi-state operations with over 130 contracted agents and currently a staff of 27 employees with great experience and knowledge of the property and casualty insurance business. ICA is affiliated as a territorial manager of SIAA (Strategic Independent Agents Alliance), the largest independent insurance agents association in the country. This has allowed ICA and its customers to enjoy the benefits of being part of a large industry leader the even better benefit of a local and personally engaged independent insurance agency. ICA’s staff has been serving the Colorado and California areas for a long time with the best service, writing insurance companies and products available. We hope to continue offering those services for a long time in the future.

Tammy Beaudette

Executive Vice
President

My insurance career began during my senior year in high school back in 1979 working part time at a State Farm office. I became aware of an opening at, then, Al Welsh Insurance Center in 1980 and made the big move

from State Farm to an Independent Agency. My mother was worried. She wasn’t sure that an Independent Agency would be around in years to come but was certain State Farm would be. I took a chance, that was nearly 40 years ago.

The agency has evolved into a large multi department agency through the direction of Phil Fox. Phil purchased Al Welsh Insurance Center in 1981 and the journey began. He has an uncanny ability to see the potential in people and I am very grateful that he saw potential in me. I joined him in ownership of the agency many years ago and together we’ve worked to provide solutions for our customers with their insurance needs and a work atmosphere that helps us retain the best employees. We have had the great fortune of having longtime customer and employee relationships. Even after all these years, I still look forward to coming into the office to help our clients.

Life outside of the office is family oriented. I love spending time with my kids and now grandkids, camping, fishing, hunting and just about anything outdoors.

Charlene Whelen

Vice President/COO

ICA Agency Alliance, Inc.

I have been in the insurance industry for many years and I’m passionate about helping our agents and ICA Agency Alliance to be very successful. I enjoy fishing, camping and spending quality time with my family and friends.

Marketing Department

Tim Warren

Technology &
Marketing Manager

I have 20 years of insurance industry experience and the last 16 years have been here with ICA. Being a tech head opened up being the IT/marketing guy.

I spend my spare time working on computers, playing video games and working on cars.

Adam King

Marketing &
Media Director

You just got here! This is crazy! So call me maybe (Ext 112)

Sarah Bakker

Marketing &
Graphic Design

My passion has always been art, whether it is photogrpahy, designing, or music, it's what makes me happy. I have been a graphic web designer for 8 years

and have found I really enjoy coding websites too. When I'm not working on the computer, you can find me outside walking my cats, hiking, biking and photographing the beautiful Colorado landscapes.

KayLynn Portsche

Marketing
Content Creator

From cornfields in Kansas to mountains in Colorado. From a restaurant server to a full-time writer. I’ve been writing for as long as I can remember. Left-handed, spiritual, independent, and a lover.

Insurance Centers Staff

Tammy Beaudette

Executive Vice
President

My insurance career began during my senior year in high school back in 1979 working part time at a State Farm office. I became aware of an opening at, then,

Al Welsh Insurance Center in 1980 and made the big move from State Farm to an Independent Agency. My mother was worried. She wasn’t sure that an Independent Agency would be around in years to come but was certain State Farm would be. I took a chance, that was nearly 40 years ago.

The agency has evolved into a large multi department agency through the direction of Phil Fox. Phil purchased Al Welsh Insurance Center in 1981 and the journey began. He has an uncanny ability to see the potential in people and I am very grateful that he saw potential in me. I joined him in ownership of the agency many years ago and together we’ve worked to provide solutions for our customers with their insurance needs and a work atmosphere that helps us retain the best employees. We have had the great fortune of having longtime customer and employee relationships. Even after all these years, I still look forward to coming into the office to help our clients.

Life outside of the office is family oriented. I love spending time with my kids and now grandkids, camping, fishing, hunting and just about anything outdoors.

TJ Klassen

Personal Lines
Account Executive

I have been in the industry since 1984 and have been an insurance broker selling personal lines for over 13 years. I love helping people understand their policies so they are protected.

Charlotte Kopera

Personal Lines
Account Manager

I started working in insurance 4 years ago, wanting to understand my own coverages. I am now licensed for property, casualty and life insurance.

I have 3 children, two being grown with their own children. I have lived in Colorado springs since I was 1 year old pretty much a native! Love the outdoors!

Sam Beaudette

Commercial Lines
Account Manager

It all started back in 2004 when I was about 15 or 16. My folks got me a car and told me it was my responsibility to pay for the gas and insurance,

so I asked my mom for a job (Tammy). I began working at Insurance Centers of America as the assistant account manager to the Commercial Lines Department. During that time I developed our organizational systems for documentation, which we still use today. Then in 2013 I decided it was probably about time I became a licensed agent. After passing the insurance exam I became an account manager, a position I still hold today, and then in 2017 took on majority of the admin responsibilities for our management systems. At 15/16 it wasn’t even a thought to make insurance a career for myself, but I’m glad that’s where life has brought me. I’m a Colorado Springs native and like most Coloradans enjoy the outdoors, micro-brews, and spending time with the people I love!”

Cheryl Renteria

Commercial Lines
Account Manager

I have been at Insurance Centers of America for 8 years and been in the insurance business for 33 years.

Besides insurance, I enjoy the working out at the gym and being outdoors.

Jessica Holder

Commercial Lines
Assistant

I have been in the insurance industry since 2013, and I started at ICA in June of 2017. I love working for a company that truly values

their customers and provides them with the coverage they need and coverage that they understand. In my spare time I enjoy hiking with my pup Yoshi, spending time with family and friends and reading.

Bonnie

Administrative
Specialist

I have lived in Colorado Springs for the last 26 years with my five grown and married children and four grandchildren.

My family and I enjoy exploring the many hiking trails in Colorado Springs and around our state.

Glen Kasa

Agency
Operations

I moved to CO in 2004 and got married to my beautiful wife, Elena, in 2009. We’ve been blessed with two wonderful children,

Bella in 2010 and Noah in 2014. I’ve been in the insurance industry since 2013 and thoroughly enjoy every aspect of working with and helping people. One of my goals in life is to hike every 14er in CO.